overview

The Canopy app offers a unique mindfulness experience through QR codes placed on trees around the WashU campus. These QR codes lead to short, engaging mindfulness activities, contributing to a community digital tree that grows with each participant's interaction.

instructors

Annemarie Spitz and Liz Kramer

timeline

Oct—Dec 2024
10 weeks

team

Madison Wang
Wenting Yu
Lou Nordhus
Victor Baek

tools & skills

Figma
Photoshop

User Research
Interviews
Usability Testing
Product Design
Visual Design

View full case study in slide deck form

the brief

context

We are partnering with the hosts of WashU Mindfulness Week 2024. This is an local event series that seeks to foster experiences of “community and conversation, insight, rest and reflection.”

problem statement

How could the Mindfulness Group better support students, faculty, staff, and other St. Louis community members to learn about and experience mindfulness and to take insights into their study, work, or lives?

research

Before conducting any primary research, we made sure to consolidate a foundational level of information regarding mindfulness on college campuses. This included: General Mindfulness Research, Broader Community Integration, University/College Specific (WashU), and WashU Mindfulness Week.

competitor analysis

indirect

strengths

Student discount and "Back to School Essentials" tailored to college stress, with an AI chatbot (Ebb) supporting self-reflection.

weaknesses

Focused on individual meditation, lacking community engagement for students.

opportunities

Adding group meditations or campus-wide mindfulness challenges to foster social connections and collective mindfulness.

direct

strengths

Free student plan with ability to connect to university communities for screen-time accountability and peer support.

weaknesses

Primarily focused on screen-time, lacking broader mindfulness practices.

opportunities

Expanding group mindfulness activities or campus events to strengthen student connections and engagement.

interviews

We conducted six interviews:
3 mindfulness week attendees
3 non-attendees

Our questions targeted their personal experiences with mindfulness.

quotes and key themes

Our interviewees ranged from professors to students to general St. Louis community members. We narrowed 5 categories down to what we thought were the three most significant insights.

personalization

“Mindfulness to me is very personal, I like to rewind my own way instead of having to go to an event.”

accessibility

“Accessibility matters a lot because even if I wanted to go to an event, if it’s too inconvenient, I wouldn’t think it was worth it.”

misconceptions

"There are a lot of misconceptions about mindfulness, it's about refocusing your attention, not clearing your mind.”

positive goal statement

We want busy WashU students to engage in small but meaningful mindfulness activities.

how might we...

1

make mindfulness practices accessible in small, manageable chunks throughout the day?

2

reshape perceptions to highlight that refocusing attention is an effective part of the process?

3

create approachable opportunities for students to connect over shared mindfulness experiences?

design

Before we started designing, we settled on our app's main features: the digital tree, QR scanning, and prompt pop-up.

Overall, we wanted our UI to represent an whimsical, warm, and immersive experience.

initial design iterations

QR code iterations

The QR codes are an essential part
of our product as they are the main way users would discover and interact with our app. They are the only way a prompt can be accessed.

Not only do they have to be eye-catching, but they also have to somehow motivate the user to actually scan the code. At the same time, we didn't want the signs to stand out too much against the environment.

usability testing

We participated in multiple feedback sessions with potential users, or clients, and guest designers.

trust the user.

Allow intrinsic reward to motivate users to complete the prompt rather than requiring proof.

Vidya (she/her)

guest design critic

keep it simple.

You don’t want graphics or other UI elements to get in the way of the core experience: being mindful within the beauty of nature.

Jordan (he/him)

Mindfulness Science
and Practice Group

engage the senses.

Incorporate opportunities for multi-sensory engagement within the prompts. Ask users to feel the bark of the tree, or smell the leaves, etc.

Lilli (she/her)

Mindfulness Science
and Practice Group

introducing

canopy

grow community through mindfulness

storyboard

home screen

From the birth of a sapling to a full-grown community, the home screen constantly updates with your community's tree progress. With a clean UI, all features are accessible from this main screen. Users can zoom in and out using their fingers or through the plus (+) and minus (–) buttons on the side navigation, contributing to that immersive feel.

toggle

Users can toggle between a community and individual view, highlighting all or a few leaves at a time. We felt the need to provide users with both a personal experience for those that wanted to grow in a mindfulness with themselves as well as a community relationship for those who found more value in mindfulness when they felt like they were practicing in a group.

prompts

After scanning a QR code, a prompt pops up for the user to complete. There are three variations of prompts: Activity, Affirmation, or Reflection. There is no official verification to know if the user actually completed the prompt, but that is specifically to alleviate any pressure and show trust we have for the user. After completing the prompt, a confirmation pops up to let the user know they gained a leaf for their community tree.

activity timer

Based off feedback from a guest designer, since our goal was to help students who felt too busy to practice mindfulness do small mindful activities, we should make the activity they are doing feel more approachable by giving them the option to see it wasn’t going to actually take that long—only a couple of minutes! This is opposed to a written response which could feel more like a homework assignment.

details

If the user zooms in to a certain point, the details behind each leaf appear and the user can look through each one. Not only does it give some sort of context to the simple tree depiction, it personifies the visuals as actual people. It is also a way to document each mindfulness action taken, highlighting the importance of how taking a small amounts of time out of your day for mindfulness can lead to a impactful result.

footprint indicator

Footprints appear near the tree base when a user is in the process of doing a prompt. We received a piece of feedback from a guest designer saying it might benefit us to have a visual indicator that someone had visited the tree and completed a mindfulness activity to add to the sense of community. These small details add to the immersion and interactive nature of an otherwise mostly digital product.

reflection

takeaways

  • 1.
    Although it started feeling repetitive, each feedback session provided a constant recentering and contributed heavily to the evolution of our design/concept
  • 2.
    Understanding the balance when creating both analog and digital product can elevate all aspects of user engagement
  • 3.
    In a fast-paced society, finding motivating incentives relies heavily on tangibility within your constraints as well as the scope of your demographic

what we would change

  • 1.
    Paying more attention to the individual/
    personalization aspect (allowing preferences in prompts, customization, etc.)
  • 2.
    Developing initial lo-fi wireframes and conducting more usability tests during the hi-fidelity phase
  • 3.
    Not completely diverging from initial event partner (Mindfulness Week) but building upon it as this app idea became broader

taking it further

  • 1.
    develop a full prototype that gives a better sense of how the app is used
  • 2.
    being a local community-based app, thinking more about campus partnerships and potential collaborations
  • 3.
    integrating more into WashU culture, establishing tradition
Next Project: Badain Jaran